Privacy policy
We’re a small food business in Co. Mayo. We collect what we need to send you water kefir and reply to your emails. Nothing else.
Who we are
The Irish Kefir Co., a trading name of Balance You Foods, 4 Church Ln, Cornaroya, Ballinrobe, Co. Mayo, F31 XY58, Ireland. We’re the data controller for the information described here. info@balanceherbites.com.
What we collect
Ordering - name, email, delivery address, phone number, order history. Card details go directly to Stripe and are never held by us.
Email sign-up - your email address.
Contacting us - whatever’s in the message.
Browsing - standard analytics: pages viewed, roughly where you are, what device.
Why, and on what basis
Processing and delivering your order - performance of a contract. Replying to your questions - legitimate interests. Marketing emails - consent. Fraud prevention and site security - legitimate interests. Tax and food-safety records - legal obligation.
How long we keep it
Order records for as long as tax law requires. Marketing consent until you withdraw it.
Your rights
You can ask for a copy of what we hold, ask us to correct it, ask us to delete it, object to how we’re using it, or ask for it in a portable format. Email info@balanceherbites.com and we’ll respond within a month.
You can unsubscribe from marketing at any time, from any email, and it takes effect straight away.
Not happy with how we’ve handled something? You can complain to the Data Protection Commission at dataprotection.ie.
Contact
info@balanceherbites.com · The Irish Kefir Co., 4 Church Ln, Cornaroya, Ballinrobe, Co. Mayo, F31 XY58, Ireland